
To answer this question, we need to first go back to a clear definition of management systems. Management systems can be defined as a company’s internal processes that help them safeguard their current and future business and provide confidence that they are meeting the needs of their internal stakeholders and promises they have made to their customers. Personally, I like the definition supplied by Henri Fayol from the book General and Industry Management, “Management Systems play a part in all undertakings, large or small, industrial, commercial, political, religious, or any other.”